IC61312: UNINSTALL TSM6.1 FAILS WITHOUT A CORRECT ISC LOGIN AND PASSWORD

APAR status

• Closed as fixed if next.

Error description

• The ISC login and password are required to uninstall the
  Administration Center 6.1. The uninstallation fails if the user
  name and password are invalid. This design leaves no option for
  users who forget the ISC login or password.
  
  TSM Versions Affected:
  TSM server 6.1 on all supported platforms
  
  Initial Impact:
  Medium
  Additional Keywords:
  tsm61 Uninstall_Tivoli_Storage_Manager zz61
  

Local fix

• The following steps can be used to uninstall without providing
  the ISC login and password for UNIX/Linux:
  
  1) Use OS software installer  to remove TSM components except
  Administration Center,
  2) Delete the folder /opt/tivoli/tsm/AC :
  rm -r     /opt/tivoli/tsm/AC
  3) Remove the Deployment Engine:
  
  /usr/ibm/common/acsi/bin/si_inst.sh -r -f
  cd /usr/ibm/common
  rm -r acsi
  cd /var/ibm/common
  rm -r acsi
  
  4) remove Deployment Engine entry from  /etc/inittab and
  /etc/services:
  
  in /etc/inittab remove:
  :Begin AC Deployment Engine block
  :Start the Cloudscape database server
  si:23456789:wait:/usr/ibm/common/acsi/bin/acsisrv.sh -start
  :End AC Deployment Engine block
  
  in /etc/services remove:
  acsisrv   4130/tcp    # IBM ADE Service
  
  5) reextract the TSM6.1 download package and redo the install.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager administration    *
  *                 center users performing an uninstall and     *
  *                 have lost or forgotten their ISC password.   *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  This problem is projected to be fixed in a future version of
  the Tivoli Storage Manager server. Note that this is subject
  to change at the discretion of IBM.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP