IBM Support

"The sum of the debits or credits, or the debits and credits" when attempting to import General Ledger journals, caused by all rows in the file mistakenly refer to the same batch number (despite the fact that the file contains multiple companies)

Troubleshooting


Problem

Error message generated when attempting to import General Ledger journals:

Symptom

Information

The file contains an error. Import of the file was aborted.
Batch number=x, Period =xxxx, Actuality=xx, Journal type=xx, Adjustment
number=xxx, The sum of the debits or credits, or the debits and credits, does
not match between the header and details.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.5.1;8.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21675320