IC59102: CDP BACKUP QUEUE FEATURE WILL FAIL TO MAKE BACKUP COPY OF FILES WHEN REMOTE STORAGE IS UNAVAILABLE OR REBOOTED DURING BACKUP.

APAR status

• Closed as program error.

Error description

• According to CDP for File user guide Chapter 1 under types of
  protection, "If remote storage area is temporarily unavailable,
  Continuous Data Protection for Files will queue backup copies
  until the remote storage becomes available".
  
  This feature does not works in CDP v3.1.3.10 when Windows 2003
  is a Remote server.
  .
  The issue can be recreated the with below steps.
  .
  1. Set "Continuous protection level" with "Remote storage only"
  2. Set "Location" with shared drives on another windows machine
  (Remote Storage page)
  3. Created test.txt file on local
  4. Checked that test.txt  file was created on remote windows
  machine
  5. Shutdown the remote windows machine
  6. Created test2.txt file on local machine
  7. Restarted the remote windows machine
  8. Created test3.txt file on local machine
  9. Verify test3.txt file was created on remote windows machine.
  While test2.txt was lost or has not been created.
  .
  As per Development this behavior is a bug in the CDP code.The
  return value that comes back from Windows 2003 which was not set
  as restartable. Development has made the changes and provided
  latest Fix to resolve the issue.
  .
  
  Customer can install the latest PTF release 3.1.4.0. This PTF is
  available in below FTP site.
  
  ftp://ftp.software.ibm.com/storage/tivoli-cdp-for-files/patches/
  cdp_v3_1/TivoliCDP_CDPForFiles_PTF_3.1.4.0_x86_windows.exe
  

Local fix

• The fix is already provided by CDP development which
  is available. There is no need for local fix.
  

Problem summary

• When the CDP client is backing up to a Windows
  2003 server as the remote fileserver.  If files on the client ar
  e saved while the server is not avaliable or rebooted during bac
  kup the files will fail to be backed up when the server is back
  online.
  

Problem conclusion

• This issue has been fixed in version 3.1.3.2
  0 or higher
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV CONT DP FOR

• Fixed component ID

  5608CDFCL

Applicable component levels

• R310 PSY

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