APAR status
Closed as program error.
Error description
Due to WebSphere APARs PK10136 and PK04923, iscadmin and SSL IDs and passwords may be viewable in FFDC logs. Initial Impact: Medium TSM Versions Affected: All ISC/Admin Center users Additional Keywords: PWD iscadmin ISC AC passwd pass clear security IC53576
Local fix
None. Apply the eFix.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM Tivoli Storage Manager * * Administration Center versions 5.4 and 5.5 * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Perform the following steps which are * * needed to install the ISC efix for this APAR * * to correct the problem. See the steps for * * either Windows or for Unix and Linux. * * * * Windows: * * * * Get the efix from the following FTP site: * * ftp://service.boulder.ibm.com/- * * storage/tivoli-storage-management/patches/- * * admincenter/IC54419/WindowsUpdateISC.zip * * 0. Log in as administrator * * 1. Download the efix and place the file * * into a temporary directory (example: * * c:\temp\) * * 2. Unzip the efix: * * from Windows Explorer, right-click the file * * and select Extract. Use the wizard to * * extract the files to the temp directory. * * This will create a subdirectory called * * WindowsUpdateISC. * * 3. Open a command shell (from Start, click * * on "run" and enter "command" in the prompt * * to bring up the DOS command) * * 4. Verify that a 32-bit Java Runtime * * Environment 1.4.2 or higher is on the * * system. Do not use a 64-bit Java Runtime * * Environment. * * In the shell, run the following command to * * gather information about the java installed * * on the system and in the PATH: * * java -version * * 5. Verify that the JAVA_HOME environment * * variable is set to point to the root * * directory for the 32-bit Java Runtime * * Environment 1.4.2 or higher installation. * * Ensure that the JAVA_HOME environment * * variable does not point to the Java * * Runtime Environment for the application * * server that Integrated Solutions Console * * (ISC) runtime uses (default is * * C:\PROGRAM FILES\IBM\ISC601). In the shell, * * run the following command to check the * * environment variable: * * echo %JAVA_HOME% * * The JAVA_HOME var should be the root of the * * java installed directory, ie. the parent of * * the bin directory in that tree. * * In the shell, run the following command to * * set the JAVA_HOME environ variable. Also, * * you must use progra~1 instead of * * "Program Files" if your JRE is in that * * directory tree: * * set JAVA_HOME=C:\progra~1\path\to\java-jre * * 6. Stop the ISC services by right-clicking * * MyComputer, selecting Manage and then * * Services and, stopping the following * * two services: * * IBM WebSphere Application Server V6 - * * ISC 6.0.1 Runtime Service * * ISC 6.0.1 Help Service * * 7. In the shell, run the following command * * to change to the WindowsUpdateISC * * subddirectory: * * CD C:\temp\WindowsUpdateISC * * 8. In the shell, issue the following * * command: * * updateISC.bat -installDIR "isc_root" * * -install * * -fixDIR "temp_fix_directory" * * -fixList PR195881 PR195878 * * -wasAdmin was_administrator -wasAdminPw * * was_password -ISCAdmin isc_administrator * * -ISCAdminPw isc_password * * -stopServers -norestart * * where the was_administrator/password is the * * same as the isc_administrator/password * * where "isc_root" default is * * "C:\PROGRAM FILES\IBM\ISC601" * * where "temp_fix_directory" is the location * * where you extracted the efix, * * eg. C:\temp\WindowsUpdateISC * * 8. Wait until the Update Installer * * finishes, which may take up to half an hour. * * See the output to check that the * * installation is successful. * * 9. Re-start the ISC services using * * My Computer -> Manage -> Services * * IBM WebSphere Application Server V6 * * - ISC 6.0.1 Runtime Service * * ISC 6.0.1 Help Service * * 10. (Optional) Delete the temporary * * directory where the efix was extracted * * * * Unix and Linux: * * * * Download the following files according to * * platform from this site: * * ftp://service.boulder.ibm.com/- * * storage/tivoli-storage-management/- * * patches/admincenter/IC54419 * * AIXISCUpdateInstaller.tar.Z * * SolarisISCUpdateInstaller.tar.Z * * LinuxISCUpdateInstaller.tar.Z * * Linux390ISCUpdateInstaller.tar.Z * * LinuxppcISCUpdateInstaller.tar.Z * * For all Unix/Linux platforms, also download * * the following file: * * PR195881_PR295878.tar * * 0. log in as root and open a command shell * * 1. Place the file into a temporary * * directory * * (example: /tmp/iscefix) * * 2. In the command shell, uncompress and * * untar the files into the iscefix dir * * tar -xvf <-platform>ISCUpdateInstaller.tar.Z * * tar -xvf PR195881_PR295878.tar * * 3. Verify that a 32-bit Java Runtime * * Environment 1.4.2 or higher is on the * * system. Do not use a 64-bit Java Runtime * * Environment. In the shell, run the * * following commands to gather information * * about the java installed on the system and * * in the PATH: * * which java * * java -version * * 4. Verify that the JAVA_HOME environment * * variable is set to point to the root * * directory for the 32-bit Java Runtime * * Environment 1.4.2 or higher installation. * * Ensure that the JAVA_HOME environment * * variable does not point to the Java * * Runtime Environment for the application * * server that Integrated Solutions Console * * (ISC) runtime uses (default is * * /opt/IBM/ISC601). * * In the shell, run the following commands to * * check the environment variable: * * env | grep JAVA_HOME * * The JAVA_HOME var should be the root of the * * java installed directory, ie. the parent of * * the bin directory in that tree. In the shell * * run the following command to set the * * JAVA_HOME environ variable. * * export JAVA_HOME=/path/to/java * * 5. In tthe shell, change to the temp * * directory where the efix was extracted and * * run the following command: * * chmod -R 777 * * * 6. In the shell, run the following command * * to stop the ISC service: * * <isc_root>/PortalServer/bin/stopISC.sh * * ISC_Portal <iscadminID> <iscadminPass> * * where <isc_root> default is /opt/IBM/ISC601 * * 7. In the shell, run the following command: * * updateISC.sh -installDIR "isc_root" * * -install -fixDIR "temp_fix_directory" * * -fixList PR195881 PR195878 -wasAdmin * * was_administrator -wasAdminPw * * was_password -ISCAdmin isc_administrator * * -ISCAdminPw isc_password * * -stopServers -norestart * * where the was_administrator/password is the * * same as the isc_administrator/password * * where "isc_root" default is * * "/opt/IBM/ISC601" * * where "temp_fix_directory" is the location * * where you extracted the efix, eg * * /tmp/iscefix * * 8. Wait until the Update Installer finishes, * * which may take up to half an hour. See the * * output to check that the installation is * * successful. * * 9. In the shell, run the following command * * to start the ISC service: * * <isc_root>/PortalServer/bin/startISC.sh * * ISC_Portal * * 10. (Optional) Delete the temporary * * directory where the efix was extracted * **************************************************************** *
Problem conclusion
The problem has been fixed
Temporary fix
Comments
APAR Information
APAR number
IC54419
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
54A
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt
Submitted date
2007-11-14
Closed date
2007-12-13
Last modified date
2008-03-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R54A PSY
UP
R54L PSY
UP
R54S PSY
UP
R54W PSY
UP
R55A PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
10 March 2008