IBM Support

Firmware upgrade via AMP or sending a large AMP request to a virtual appliance might encounter an out of memory condition

Troubleshooting


Problem

When you use AMP to upgrade firmware or when you send a large AMP request to a virtual DataPower appliance, the appliance might encounter an out of memory condition and reload. You will see the following error message in system log: "Throttler forced a system reload. Reason : Low Memory"

Symptom

In the following situations, the virtual appliance encounters an out of memory condition and reloads:

  • A firmware upgrade via AMP fails
  • An AMP request fails to send

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Document Information

Modified date:
19 August 2022

UID

swg21674513