IBM Support

"An attempt to connect to the data source failed" when connecting to DB2 database server via IP address

Troubleshooting


Problem

User runs any standard report. User receives error.

Symptom


Type a user ID and password
An attempt to connect to the data source failed.
* Indicates a required field.
=> Points to missing information.
Data source:
IBMDADB2.DB2COPY:10.11.12.13:<databasename>:<User_Login>
User ID:
Password:
[OK] [Cancel]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21673920