IC35481: TSM ANR8304E ANR1401W ANR1229W ERROR IS LOGGED INDICATING THE VOLUME IS DESTROYED WHEN IT IS NOT 'DESTROYED'

APAR status

• Closed as program error.

Error description

• TSM logs an incorrect error message ANR1229W when it encounters
  a time out error on a drive while trying to mount a volume for
  access.
  Once the error completes you can confirm the volume is not
  'destroyed' by issuing a q volume f=d.
  ANR8304E Time out error on drive ATL-2-802-C7687
   ..
  ANR1228I Removable volume 425129 is required for
  storage
   ..
  ANR8336I Verifying label of 3590 volume 425088 in
  drive
   ..
  ANR1401W Mount request denied for volume 423987 -
  mount
   ..
  ANR1229W Volume 423987 cannot be backed up - volume
  is "destroyed".
  

Local fix

• None.
  Ensure the volume is not destroyed by issuing 'query volume
  volname f=d'.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All TSM Servers that backup storage pools    *
  *                 when volumes to be backed up may be in use   *
  *                 by other processes, by sessions, or if the   *
  *                 volume is not currently mountable.           *
  ****************************************************************
  * PROBLEM DESCRIPTION: ANR1229W is issued indicating that the  *
  *                      volume is offsite, unavailable or       *
  *                      destroyed when volume does not match    *
  *                      these possibilities.                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  ANR1229W is issued indicating that the volume is offsite,
  unavailable or destroyed when volume does not match these
  possibilities.  The volume may not have been mountable due
  to a drive / library time out, or the volume may be in use
  by another process or session, such as through a LanFree
  Storage Agent.
  

Problem conclusion

• Message text for ANR1229 has been updated to indicate the
  other possibilities for a volume being unavailable.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PQ71128

Fix information

• Fixed component name

  TSM SERVER 510

• Fixed component ID

  5698ISMSV

Applicable component levels

• R51A PSY

     UP

• R51H PSY

     UP

• R51L PSY

     UP

• R51P PSY

     UP

• R51S PSY

     UP

• R51W PSY

     UP

• R51Z PSY

     UP