IBM Support

Upgrading Shared Components for IBM Tivoli Monitoring Agents

Question & Answer


Question

How do I upgrade the shared components that are a part of IBM Tivoli Monitoring agents?

Cause

IBM Tivoli Monitoring agents installed in the same CANDLEHOME directory shares certain components, such as IBM Tivoli Monitoring Shared Libraries (ax), GSKit (gs), or Java(R) (jr). In order to fix problems or prevent security violations, you might need to upgrade these components. The cinfo or kincinfo command lists these components as:
ax IBM Tivoli Monitoring Shared Libraries
<platform> Version: 06.xx.yy.zz

gs IBM GSKit Security Interface
<platform> Version: 06.xx.yy.zz

jr Tivoli Enterprise-supplied JRE
<platform> Version: 06.xx.yy.zz
The components might have more than one platform listed, and the versions might be at different levels. For example,
gs IBM GSKit Security Interface
aix523 Version: 07.40.27.00
aix526 Version: 08.00.50.01
After the upgrade, all platforms for all shared components are at the same and latest levels. For example,
gs IBM GSKit Security Interface
aix523 Version: 08.00.50.05
aix526 Version: 08.00.50.05
The "cinfo -t <COMPONENT>" command can be used to list the versions of a single component. The results of the command can be with the "tacmd executecommand" to remotely query the version of remote systems.

Where:
<COMPONENT> is the shared component. For example, ax, gs, or jr

Answer

  • If the OS agent is one of the agents sharing the CANDLEHOME directory, first upgrade the OS agent, then check the shared components that use "cinfo" (on UNIX or Linux) or "kincinfo" (on Windows). In most cases, upgrading the OS agent upgrades the shared components to the latest level.
  • If the upgrade is provided in a service pack (for example 6.30 FP7 SP0005), follow the instructions in the README file for the service pack, based on whether the system is an agent-only system or also contains server components (TEMS/TEPS).   All the shared components are updated, even if the agent is not one of the base agents listed.
  • If the upgrade is provided in a provisional fix, follow the instructions included in the README file for that fix.
  • If the upgrade is provided in a release or fix pack, follow these steps:
 
  •  For a local installation, run a command like the following:
<MEDIA>/install.sh -h <CANDLEHOME> -q -p <MEDIA>/unix/tf<PLAT>.txt

Where:
<MEDIA> is the release or fix pack media directory, such as 6.3.0-TIV-ITM_TMV-Agents-FP0002
<PLAT> is the platform code from the "cinfo -i" report where the share library information is less than the required level.
  • For remote installation, run commands like the following on the Monitoring Server system:
  • On a UNIX/Linux system:
    <CANDLEHOME>/bin/tacmd login -t 1440 -s ....
    <CANDLEHOME>/bin/tacmd addbundles -n -t tf -i <MEDIA>/unix
    <CANDLEHOME>/bin/tacmd listsystems -t lz ux
    <CANDLEHOME>/bin/tacmd updateframework -n <NODE> -v <VERSION>
    
    Where:
    <MEDIA> is the release or fix pack media directory, such as 6.3.0-TIV-ITM_TMV-Agents-FP0002
    <NODE> is one of the Managed System Names listed by the tacmd listsystems invocation above,
    <VERSION> is the version of the release or fix pack, such as 063002000.
    
   On a Windows system:
tacmd addbundles -n -t tf -i <MEDIA>\windows
tacmd login -t 1440 -s ....
tacmd listsystems -t nt
tacmd updateframework -n <NODE> -v <VERSION>

Where:
<MEDIA> is the release or fix pack media directory, such as 6.3.0-TIV-ITM_TMV-Agents-FP0002
<NODE> is one of the Managed System Names listed by the tacmd listsystems invocation above,
<VERSION> is the version of the release or fix pack, such as 063002000.
Run the cinfo or kincinfo command again to verify that all the shared components are at the same and latest level for all platforms.
Change History:
------------------
June 02, 2021 - Added instructions for upgrading shared components from a service pack.

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Product Synonym

IBM Tivoli Monitoring

Document Information

Modified date:
04 June 2021

UID

swg21673490