Troubleshooting
Problem
Assistance Outside the Scope of a Service Request (also known as PMR) -- developerWorks provides Forums to discuss issues.
Symptom
Requests that stem from a customer's business need that requires a component customization are often beyond the scope of a field PMR and can not be satisfied.
[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
27 April 2022
UID
swg21673489