Troubleshooting
Problem
Encrypting the Sterling B2B Integrator database passwords with enccfgs.cmd/sh script more than one time causes node to not fully start
Symptom
Sterling B2B Integrator will not fully start. It was observed that the dashboard user interface was accessible , however, the Operations > System > Cluster > Node Status screen reported the Node URL as "Null" with a status of Waiting for SI Server.
It was also noted that the run.sh script does not finish
opsServer.log has the following error:
[2014-05-05 09:02:54.094] I am in setupOpsForNode returning
[2014-05-05 09:02:54.094] nodeURL = null
WAITING FOR rootPassphrase to be set in oprs.addMeToOpsNodeInfoTable
rootPassphrase set in ops.setrootPassphrase
[2014-05-05 09:02:56.641] Starting node1
Set primary node node1
Waiting for JNDI Service
log4j:WARN No appenders could be found for logger (org.jnp.interfaces.NamingContext).
log4j:WARN Please initialize the log4j system properly.
OpsServer is not available yet.
java.lang.NullPointerException
at com.sterlingcommerce.woodstock.ops.server.OpsServer.doIsUp(OpsServer.java:5531)
at com.sterlingcommerce.woodstock.ops.server.OpsServer.run(OpsServer.java:2460)
at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
at com.sterlingcommerce.woodstock.ops.server.OpsServer.doIsUp(OpsServer.java:5531)
at com.sterlingcommerce.woodstock.ops.server.OpsServer.run(OpsServer.java:2460)
at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
at com.sterlingcommerce.woodstock.ops.server.OpsServer.doIsUp(OpsServer.java:5531)
at com.sterlingcommerce.woodstock.ops.server.OpsServer.run(OpsServer.java:2460)
at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
at com.sterlingcommerce.woodstock.ops.server.OpsServer.doIsUp(OpsServer.java:5531)
at com.sterlingcommerce.woodstock.ops.server.OpsServer.run(OpsServer.java:2460)
at java.lang.Thread.run(Thread.java:619)
Notice the nodeURL reported as null
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Document Information
Modified date:
14 November 2019
UID
swg21673425