IBM Support

PowerPlay is unable to save the preferences to the .INI file

Troubleshooting


Problem

Getting error "PowerPlay is unable to save the preferences to the .INI file. Ensure you have enough disk space or try reinstalling PowerPlay". The error is generated when closing out of PowerPlay client not upon opening it. You can open, design and save without issue in PowerPlay Client.

Symptom

When closing out of PowerPlay Client, getting error "PowerPlay is unable to save the preferences to the .INI file. Ensure you have enough disk space or try reinstalling PowerPlay"

[{"Product":{"code":"SSQJVQ","label":"IBM Cognos PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
11 May 2025

UID

swg21672890