HE10063: OPENING CATPRODUCT AND CATIA DOES NOT RESPOND WHEN YOU SELECT DE SK

APAR status

• Closed as Permanent restriction.

Error description

• Scenario:
  1. Launch CATIA
  2. Open CATProduct
  3. The window Open display files could not be found
  (*.CATPART)
  4. Select Desk or File / Desk
  Result:
  The application remains in the state: CATIA not responding
  

Local fix

• empty
  

Problem summary

• Scenario:
  1. Launch CATIA
  2. Open CATProduct
  3. The window Open display files could not be found
  (*.CATPART)
  4. Select Desk or File / Desk
  Result:
  The application remains in the state: CATIA not responding
  

Problem conclusion

• THIS PROBLEM IS PERMANENT RESTRICTION IN CATIA
  Additional Closure Information:
  Incident Diagnosis:
  CATIA does not respond when you select Desk on opening the
  CATProduct.
  Reason:
  - While opening 'CATProduct' documents could not found window
  appears.
  The list contains many documents which cannot be opened in
  CATIA.
  But We have also observed some documents in the list (ex:
  *.CATPart) that can be loaded and located at the
  specified path.
  But still it is shown in not found list. This must be because
  the name of the document is same but it has different UUID
  than the expected one.
  This might happen by renaming the document outside CATIA.
  - We have also observed a path who not found in the list
  - When Clicked on Desk it checks the link on each and every
  part for creating the graph.
   If there is any cyclic link exist in the data then it will
  go on checking inifinitely.
   In such cases CATIA hangs. This might be the reason for
  CATDUA failing.
  With such data the issue cannot be analysed.
  By considering all the above observation on this data
  specific issue it is the restriction.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels