HE08308: ERROR ON OPENING STEP FILE IN SOLIDWORKS

APAR status

• Closed as unreproducible in next release.

Error description

• ABSTRACT: SWI: Error on opening STEP file in Solidworks
  .
  SCENARIO:
  The Step-by-step scenario using PLMDB is:
  1) Launch SolidWorks 2011 and login to SmarTeam with the
  Admin account
  2) From within SolidWorks select file and open
  3) From the open dialog box select the icon for system
  folders
  4) Browse to a sample assembly file that comes with the
  installation of SolidWorks, for this example we used
  C:\Program Files\SolidWorks
  Corp\SolidWorks\tutorial\tolanalyst\introduction\ gear box
  complete.sldasm
  5) Select open once you have located this sample SolidWorks
  assembly file
  6) With the assembly file loaded select the file pulldown
  menu and the save as command
  7) From the project manager menu select the cancel button
  8) From the save as dialog box select a location to save the
  STEP file for our example we used c:\temp
  9) Once you have selected the path to store the STEP file,
  select the drop down box next to Save as Type and select
  either STEP AP203 or AP214 either format will produce the
  same results.
  10) Select the save option.
  11) After the STEP file has been saved, Select the file
  pulldown and select close to close the assembly file that you
  just opened
  12) Select file and open again, and select the system folders
  icon
  13) Browse to the location where the STEP file was saved
  (c:\temp)
  14) To the right of the filename box select the file type
  STEP AP203/214 (*step,*stp) extension
  15) Highlight the gear box complete.sldasm.STEP file and
  select open
  .
  Result:
  As the step file is being loaded, you will receive the error
  message that An error has occurred and SolidWorks needs to
  re-start
  
  17) Restart SolidWorks again and this time do not load the
  SmarTeam integration. Repeat the process of opening the STEP
  file.
  18) This time the STEP file will load without any issue,
  since the SmarTeam integration is turned off.
  

Local fix

• empty
  

Problem summary

• ABSTRACT: SWI: Error on opening STEP file in Solidworks
  .
  SCENARIO:
  The Step-by-step scenario using PLMDB is:
  1) Launch SolidWorks 2011 and login to SmarTeam with the
  Admin account
  2) From within SolidWorks select file and open
  3) From the open dialog box select the icon for system
  folders
  4) Browse to a sample assembly file that comes with the
  installation of SolidWorks, for this example we used
  C:\Program Files\SolidWorks
  Corp\SolidWorks\tutorial\tolanalyst\introduction\ gear box
  complete.sldasm
  5) Select open once you have located this sample SolidWorks
  assembly file
  6) With the assembly file loaded select the file pulldown
  menu and the save as command
  7) From the project manager menu select the cancel button
  8) From the save as dialog box select a location to save the
  STEP file for our example we used c:\temp
  9) Once you have selected the path to store the STEP file,
  select the drop down box next to Save as Type and select
  either STEP AP203 or AP214 either format will produce the
  same results.
  10) Select the save option.
  11) After the STEP file has been saved, Select the file
  pulldown and select close to close the assembly file that you
  just opened
  12) Select file and open again, and select the system folders
  icon
  13) Browse to the location where the STEP file was saved
  (c:\temp)
  14) To the right of the filename box select the file type
  STEP AP203/214 (*step,*stp) extension
  15) Highlight the gear box complete.sldasm.STEP file and
  select open
  .
  Result:
  As the step file is being loaded, you will receive the error
  message that An error has occurred and SolidWorks needs to
  re-start
  
  17) Restart SolidWorks again and this time do not load the
  SmarTeam integration. Repeat the process of opening the STEP
  file.
  18) This time the STEP file will load without any issue,
  since the SmarTeam integration is turned off.
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
      I-PLM Collaborative Innovation VERSION V5R20.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  I-PLM Collaborative Innovation VERSION V5R22 GA level
  I-PLM Collaborative Innovation VERSION V5R20 SP7.
  I-PLM Collaborative Innovation VERSION V5R21 SP1.
  Additional Closure Information:
  THE PROBLEM WAS SUBMITTED ON :
      ENOVIA SMARTEAM VERSION V5R20.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  ENOVIA SMARTEAM VERSION V5R22 GA level
  ENOVIA SMARTEAM VERSION V5R20 SP7.
  ENOVIA SMARTEAM VERSION V5R21 SP1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R520 PSN

     UP