APAR status
Closed as unreproducible in next release.
Error description
SR 3-3699798421: The Viewer problems with SolidWorks Drawings shown not full views or not loaded at all(SR00047247) Reproduced, opened the SR 3-3699798421 for Oracle The Viewer problems with SolidWorks Drawings shown not full views or not loaded at all(SR00047247) Assembly and Parts are OK with the viewer however Drawings will not work. One (The Drawing from cci-assembly_002.zip) will show partial views, one (The Drawing from cci-assembly_001.zip ) will not even be loaded. Please have attached 2 Drawings + Assembly + Parts where it introduce an issue with the viewer. cci-assembly_001.zip cci-assembly_002.zip It is about SmarTeam Viewer 20 as provided by SMARTEAM Installation with SP5 CD. You can open the avwin.exe as standalone and reproduce.
Local fix
empty
Problem summary
SR 3-3699798421: The Viewer problems with SolidWorks Drawings shown not full views or not loaded at all(SR00047247) Reproduced, opened the SR 3-3699798421 for Oracle The Viewer problems with SolidWorks Drawings shown not full views or not loaded at all(SR00047247) Assembly and Parts are OK with the viewer however Drawings will not work. One (The Drawing from cci-assembly_002.zip) will show partial views, one (The Drawing from cci-assembly_001.zip ) will not even be loaded. Please have attached 2 Drawings + Assembly + Parts where it introduce an issue with the viewer. cci-assembly_001.zip cci-assembly_002.zip It is about SmarTeam Viewer 20 as provided by SMARTEAM Installation with SP5 CD. You can open the avwin.exe as standalone and reproduce.
Problem conclusion
THE PROBLEM WAS SUBMITTED ON : I-PLM Collaborative Innovation VERSION V5R20. THIS PROBLEM IS NOT REPRODUCIBLE ON : I-PLM Collaborative Innovation VERSION V5R21 SP2. Additional Closure Information: SR 3-3699798421: The Viewer problems with SolidWorks Drawings shown not full views or not loaded at all(SR00047247). This BR10000106222. Fixed by Oracle in AutoVue 20.1 and appropriated defect is closed. The AutoVue 20.1 will be implemented in SmarTeam V5R21 SP2.
Temporary fix
Comments
APAR Information
APAR number
HE07332
Reported component name
SMARTEAM NT>XP
Reported component ID
569199970
Reported release
520
Status
CLOSED UR1
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-26
Closed date
2011-08-03
Last modified date
2011-08-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SMARTEAM NT>XP
Fixed component ID
569199970
Applicable component levels
R521 PSN
UP
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Document Information
Modified date:
03 August 2011