IBM Support

HE03219: SOME CGR FILES GENERATED WITH CATIA V5R20 SP3 ARE NOT PROPERLY R ENDERED WITHIN SMARTEAM'S CATIA VIEWER R20SP4

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APAR status

  • Closed as unreproducible in next release.

Error description

  • Scenario tested with - CATIA V5R20SP3 HF13 + SmarTeam V5R20SP4
Scenario: - [Please open attached video file ???SR00042229.wrf??
?]
1) Open product
???8000-P-0000-0000-20101125MDProd01.CATProduct??? in CATIA
2) Product is correctly viewed in CATIA
3) Make SmarTeam Save for this CATIA product
4) View the product
???8000-P-0000-0000-20101125MDProd01.CATProduct??? in SmarTeam
viewer
Current result: - Product is not correctly viewed in the
SmarTeam Viewer
Expected Result: - Product should get viewed correctly in
SmarTeam Viewer as it is get viewed in CATIA
As per the information received from FE / Customer ??? This
case is also reproducible with CATIA R20 SP4

Local fix

  • empty

Problem summary

  • Scenario tested with - CATIA V5R20SP3 HF13 + SmarTeam V5R20SP4
Scenario: - [Please open attached video file ???SR00042229.wrf??
?]
1) Open product
???8000-P-0000-0000-20101125MDProd01.CATProduct??? in CATIA
2) Product is correctly viewed in CATIA
3) Make SmarTeam Save for this CATIA product
4) View the product
???8000-P-0000-0000-20101125MDProd01.CATProduct??? in SmarTeam
viewer
Current result: - Product is not correctly viewed in the
SmarTeam Viewer
Expected Result: - Product should get viewed correctly in
SmarTeam Viewer as it is get viewed in CATIA
As per the information received from FE / Customer ??? This
case is also reproducible with CATIA R20 SP4

Problem conclusion

  • THE PROBLEM WAS SUBMITTED ON :
    I-PLM Collaborative Innovation VERSION V5R20.
THIS PROBLEM IS NOT REPRODUCIBLE ON :
I-PLM Collaborative Innovation VERSION V5R21 GA level
Additional Closure Information:
Issue is Unreproduciable with SmarTeam V5R21

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    HE03219
    • 

  • Reported component name
    SMARTEAM NT>XP
    • 

  • Reported component ID
    569199970
    • 

  • Reported release
    520
    • 

  • Status
    CLOSED  UR1
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-01-10
    • 

  • Closed date
    2011-04-07
    • 

  • Last modified date
    2011-04-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SMARTEAM NT>XP
    • 

  • Fixed component ID
    569199970
    • 



Applicable component levels


    

  • R521  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS2S3T","label":"ENOVIA SmarTeam V5"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"520","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            07 April 2011
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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