Troubleshooting
Problem
Upgraded Sterling Control Center from 5.3.x to 5.4.2.1 and SCC will no longer start.
Symptom
Engine log shows error
CSVC001E Initialization failed. Service: JDBC Service
CJDB027E Control Center required tables are not up-to-date at the target DB
CCTR027E Error Starting Services.
CCTR023E Start Service failed. Service: System:Name=JDBCService,Type=JDBC
CCInstall log shows
INFO DBConn - Missing table list : [V_CX_STATS_LOG, V_QF_STATS_LOG, V_MQ_STATS_LOG, V_AF_STATS_LOG, V_BP_STATS_LOG, V_FG_STATS_LOG, ROLL_UP, CX_STATS_LOG, QF_STATS_LOG, MQ_STATS_LOG, AF_STATS_LOG, BP_STATS_LOG, FG_STATS_LOG]
INFO DBConn - Some of the required tables are missing...
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.4.2.1;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 December 2019
UID
swg21671050