HE02526: ENOVIA VPMV5 / INSTALL VPLM MEDIA, ICON IS NOT CREATED ON DESKTO P AND ENOVIA.EXE IS NOT INSTALLED

APAR status

• Closed as user error.

Error description

• The customer scenario is as follows(Client installation):
  SCENARIO:
  1. Launch the ENOVIA V5 VPLM set up on client side
  2. Set the installation path from the local drive
  3. Set the environment directory from the local drive
  4. Click on complete set up
  5. Set the orbix ports and other info
  6. Set the server timeout
  7. Check the button if you want to setup the ENOVIA Vault
  Client at the end of the installation
  --> Check OFF
  8. Set the java home path
  9. Check on all options
  * Create a Startup icon on the desktop
  * Create a Startup shortcut in the Start Menu
  * Create administrative tools entries in the Start Menu
  10. Uncheck the online documentation creation.
  11. Click on Install and after complete installation click on
  Finish.
  OBSERVATION::
  * Startup icon is not created on Desktop.
  * Startup shortcut is not created in the Start Menu.
  * ENOVIA.exe is not installed in directory
  EXPECTED RESULT:.
  * Startup icon should be created on Desktop.
  * Startup shortcut also be created in the Start Menu.
  * ENOVIA.exe should be installed in directory
  

Local fix

• empty
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This issue has been closed as User error.
  Additional Closure Information:
  Customer Problem:
  During installation of ENOVIA VPM 64 bits, no icon is created
  on desktop and enovia.exe is not installed.
  Solution to Customer problem:
  1. User has installed VPM NAV on 64 bit operating system. for
  VPM NAV there is no enovia.exe present so there is no icon
  for this application
  2. Now ENOVIA LCA (VPM LCA) is not supported on 64 bit
  operating system. for ENOVIA  LCA the official and only
  supported operating system is 32bits.
  3. So to have ENOVIA LCA (enovia.exe and the icon), a 32 bits
  installation of the products must be done on the 64 bits
  operating system.
  Please click on below mentioned steps in program directory
  for detailed explanation
  Program Directory----> H/W & S/W Requirements----->V5 Client
  Side for CATIA, ENOVIA DMU, ENOVIA 3d com, ENOVIA V5 VPM,
  DELMIA Resource Detailing & Validation, DELMIA Automation and
  CAA-RADE----> Windows XP Professional x64 Edition
  SP2---> click on detailed information----> Microsoft Windows
  XP 64-bit.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels