Troubleshooting
Problem
Compliance definition is not using the cached show command and always retrieves the data from the device.
Symptom
Each time a Compliance policy is ran, ITNCM polls the device for the show command even if the option "Use cached show command response before retrieving response from device" is set.
[{"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Tivoli Netcool Configuration Manager","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"6.3.0;6.4;6.4.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21659312