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HD87746: COMMONSTORE FOR EXCHANGE TASK STARTUP FAILS WITH MESSAGE "CAUGHTUNKNOWN EXCEPTION" WITHOUT PROVIDING FURTHER DETAILS"

 

APAR status

  • Closed as program error.

Error description

  • If the CommonStore for Exchange task encountered a basic error
    during startup (for example if the Active Directory could not be
    accessed), error details were not displayed. An error messages
    similar to the following was written to the console:

    <task>: CAUGHT UNKNOWN EXCEPTION. SHUTTING DOWN NOW...

    Details about this error were only available in the task
    startup trace if you started the task using option -t
    <trace_file>. Starting with 8.4.0-CSX-IF0040-Task, the stack
    trace of the exception is also written on the console.

Local fix

  • n/a

Problem summary

  • If the CSX task encountered a basic error during startup (for
    example if the Active Directory could not be accessed), error
    details were not displayed. An error message similar to the
    following was written to the console:

    <task>: CAUGHT UNKNOWN EXCEPTION. SHUTTING DOWN NOW...

    Details about this error were only available in the task
    startup trace if you started the task using the option -t
    <trace_file>.

    Starting with this interim fix, the stack trace of the
    exception is also written to the console.

Problem conclusion

  • Problem has been solved with 8.4.0-CSX-IF0040-Task

Temporary fix

Comments

APAR Information

  • APAR number

    HD87746

  • Reported component name

    CM CS FOR EXCH

  • Reported component ID

    5724B8500

  • Reported release

    840

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-08-06

  • Closed date

    2009-09-17

  • Last modified date

    2009-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CM CS FOR EXCH

  • Fixed component ID

    5724B8500

Applicable component levels

  • R840 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS6QHP","label":"CommonStore for Exchange Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 September 2009