IJ05564: GA - ASSIGN TO AVAILABLE LABOR AND CLICK OVER THE ASSIGNMENT - UNKNOWN ERROR

APAR status

• Closed as program error.

Error description

• PROBLEM:
  ASSIGN TO AVAILABLE LABOR AND CLICK OVER THE ASSIGNMENT -
  UNKNOWN ERROR
  PERFORMANCE ISSUE: NO
  STEPS TO REPRODUCE:
   -Need at least one Work with 20 hours of duration and need
  for some Craft that you have labors
   -Have a calendar with minimum of 120 days and at least one
  Shift applied
  Test Steps
   - Go to Graphical Assignment application and create a new
  record
   - Setup with the Calendar, Shift and Org
   - Make sure to have the Work List of 30 days
   - Enter a New Query to look for the work Order that you
  enter
   - Go to Assignment View Tab
   - Select the orange bar
   - Right click over some labor
   - Select the Available Labor
   - Assign to Available Labor
   - Click ok on the dialog
   - After that just click over the Green Bar
  CURRENT ERRONEOUS RESULT:  BMXAA4214E - An unknown error has
  occurred. Please
  contact your system administrator for assistance. Gather the
  logs from the <HOME> directory and determine where and why the
  error is thrown.
   Null activity
  EXPECTED RESULT:   It should be able to select the record
  without problem
  ADDITIONAL INFO: NO
  ENVIRONMENT (SYSTEM INFO):
  App Server Weblogic Application Server 12.1.1.0
  Version
  Tivoli's process automation engine 7.6.0.9-IFIX20180330-1643
  Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-04
  IBM TPAE Integration Framework 7.6.0.9 Build 20171127-2330 DB
  Build V7609-32
  IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build
  20171127-0100 DB Build V7670-01
  IBM Maximo Asset Management Scheduler 7.6.7.0 Build
  20171127-0100 DB Build V7670-56 HFDB Build HF7670-12
  IBM Maximo Asset Management Work Centers 7.6.0.3 Build
  20171121-0723 DB Build V7603-175
  Server OS Windows Server 2012 R2 6.3
  Server DB Oracle 11.2 (Oracle Database 11g Enterprise Edition
  Release 11.2.0.3.0 - 64bit Production With the Partitioning,
  OLAP, Data Mining and Real Application Testing options)
  (c) Copyright IBM Corp. 2017
  LOCAL FIX: N/A
  SECURITY IMPACT (Y/N): N
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Assignment application.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ASSIGN TO AVAILABLE LABOR AND CLICK OVER THE ASSIGNMENT      *
  * -UNKNOWN ERROR                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been delivered.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels