IBM Support

IJ04149: RE-RUNNING SE CONFIGURATIONS MAKES SE RULES NOT VISIBLE IF DOUBLE QUOTES EXISTS IN IDVALUE FIELD

Direct links to fixes

7.1.0-TIV-NCI-SOLARIS-FP0013
7.1.0-TIV-NCI-WINDOWS-FP0013
7.1.0-TIV-NCI-ZLINUX-FP0013
7.1.0-TIV-NCI-LINUX-FP0013
7.1.0-TIV-NCI-AIX-FP0013
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)

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APAR status

  • Closed as program error.

Error description

  • When re-running a SE configuration which events contain double
quotes, the SE rule are not visible anymore
 Rule is still there but, not mapped in the
SEASONALITY_RESULT_DATA table.

Local fix

  • change the bellow line in seasonalityProcess from

IDVALUE_STR = "IDVALUE = '" + IDVALUE + "'";

to

IDVALUE_STR = "IDVALUE = '" +
unEscapeSpecialSQLCharacters(IDVALUE) + "'";

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* Netcool Operation Insights users                             *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* On re-running a Seasonality report, previously assigned      *
* Seasonality rules disappear from the Seasonal Events view.   *
* This happens if the identity field for the report has a "    *
* character in it (or any escaped SQL character).              *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • The fix for this APAR is contained in the following
maintenance packages:
| Fix Pack | 7.1.0-TIV-NCI-FP0013

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ04149
    • 

  • Reported component name
    NETCOOL/IMPACT
    • 

  • Reported component ID
    5724O59IS
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-02-15
    • 

  • Closed date
    2018-02-20
    • 

  • Last modified date
    2018-02-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • UNKNOWN

    



Fix information


    

  • Fixed component name
    NETCOOL/IMPACT
    • 

  • Fixed component ID
    5724O59IS
    • 



Applicable component levels


    

  • R710  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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