APAR status
Closed as program error.
Error description
Maximo throws an unknown error when attempting to delete a meter from an asset that has readings and a PM using that meter STEPS TO REPLICATE: Prerequisite 1) Go to Organization (Tr) 2) Enter EAGLENA 3) Select Action > Transportation Options > Asset Meter Options 4) Make sure "Use Transportation Meters?" has a check A. Go to Asset 1) Create a new asset Asset: ASSET1128 Location: BR240 2) Go to Meters tab 3) Click New Row Sequence: 1 Meter: ODOM-M Unit of Measure: MILES Average Calculation Method: ALL Reading Type: ACTUAL Rollover: 100000 Accept Rolldown From: ASSET 4) Save 5) Change status to Operating B. Go to Preventive Maintenance 1) Create a new PM PM: PM1128 Asset: ASSET1128 2) Go to Frequency tab 3) Meter Based Frequency sub-tab 4) Click New Row Meter: ODOM-M Frequency: 10000 5) Save 6) Leave it in DRAFT status C. Go back to Asset app 1) Open ASSET1128 2) Select Action > Enter Meter Readings New Reading: 100 3) Click OK 4) Now, go to Meters tab 5) Delete the Meter It will prompt an error: "BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown."
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Users on Transportation 762 * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR WHEN DELETING A METER * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix has been made.
Temporary fix
Comments
APAR Information
APAR number
IJ03626
Reported component name
MX TRANSPORTATI
Reported component ID
5724R5500
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-25
Closed date
2018-05-18
Last modified date
2024-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MX TRANSPORTATI
Fixed component ID
5724R5500
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLL9Z","label":"Maximo for Transportation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 October 2024