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IJ03626: ERROR WHEN DELETING A METER

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APAR status

  • Closed as program error.

Error description

  • Maximo throws an unknown error when attempting to delete a
    meter from an asset that has readings and a PM using that meter
    
    STEPS TO REPLICATE:
    Prerequisite
    1) Go to Organization (Tr)
    2) Enter EAGLENA
    3) Select Action > Transportation Options > Asset Meter Options
    4) Make sure "Use Transportation Meters?" has a check
    
    A. Go to Asset
    1) Create a new asset
    Asset: ASSET1128
    Location: BR240
    2) Go to Meters tab
    3) Click New Row
    Sequence: 1
    Meter: ODOM-M
    Unit of Measure: MILES
    Average Calculation Method: ALL
    Reading Type: ACTUAL
    Rollover: 100000
    Accept Rolldown From: ASSET
    4) Save
    5) Change status to Operating
    
    B. Go to Preventive Maintenance
    1) Create a new PM
    PM: PM1128
    Asset: ASSET1128
    2) Go to Frequency tab
    3) Meter Based Frequency sub-tab
    4) Click New Row
    Meter: ODOM-M
    Frequency: 10000
    5) Save
    6) Leave it in DRAFT status
    
    C. Go back to Asset app
    1) Open ASSET1128
    2) Select Action > Enter Meter Readings
    New Reading: 100
    3) Click OK
    4) Now, go to Meters tab
    5) Delete the Meter
    It will prompt an error:
    "BMXAA4214E - An unknown error has occurred.
    Please contact your system administrator for assistance. Gather
    the logs from the <HOME> directory and determine where and why
    the error is thrown."
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo Users on Transportation 762                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR WHEN DELETING A METER                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix has been made.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03626

  • Reported component name

    MX TRANSPORTATI

  • Reported component ID

    5724R5500

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-25

  • Closed date

    2018-05-18

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MX TRANSPORTATI

  • Fixed component ID

    5724R5500

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLL9Z","label":"Maximo for Transportation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 October 2024