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IJ03586: WORK ORDER STATUS IS NOT GETTING UPDATED TO WMATL CORRECTLY WHEN PLANNED MATERIAL WITH INSUFFICIENT QUANTITY IS ADDED

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    In the client scenario, when the refresh UI widget is clicked,
    wostatus is APPR, but both the workpackMTLstaus is null
    
    If the workpackMTLstatus is initially null when a new planned
    material is added to an APPR Work Order, refreshing the
    workpackstatus on the UI sets it to None, but doesn't change
    the workorder's status from APPR to WMATL; the workpackstatus
    is not expected to be null at that point.
    
    Steps to Reproduce:
    -Log in to maxdemo instance as wilson
    -Go To Administration | Organizations
    -In the Organization field enter "eaglena" and press Enter
    -Click EAGLENA to open the record
    -More Actions | Inventory Options | Inventory Defaults
    -Verify or update the Negative Balance Options:
    -Click the radio button for Disallow Negative Balance
    -Click the radio button for Allow Negative Available Balance
    -Click OK
    -Save the record if any changes were made
    
    -More Actions | Work Order Options | Edit Rules
    -For APPR Status, verify or update the row so that all
    checkboxes are
    checked
    -For INPRG Status, verify or update the row so that all
    checkboxes are
    checked
    -For WAPPR Status, verify or update the row so that all
    checkboxes are
    checked
    -Click OK
    -Save the record if any changes were made
    
    -More Actions | Work Order Options | Other Organization Options
    -UNcheck the checkbox for "Ignore storeroom availability for
    work order
    status?"
    -UNcheck the checkbox for "Ignore direct issue availability for
    work
    order status?"
    -Click OK
    -Save the record if any changes were made
    
    -More Actions | Work Order Options | Site Options
    -Highlight the BEDFORD Site
    -UNcheck the checkbox for "Ignore storeroom availability for
    work order
    status?"
    -UNcheck the checkbox for "Ignore direct issue availability for
    work
    order status?"
    -Click OK
    -Save the record if any changes were made
    
    -If Organization settings were updated, log out
    -Log in as wilson
    -Go To Work Orders | Work Order Tracking
    -Click the New Work Order button on the toolbar
    -In the Location field enter "br200" and tab out
    -In the Duration field enter 0:10
    -On the Plans tab | Tasks for Work Order section | click the
    New Row
    button
    -In the Task 10 Description field enter "Task One"
    -Save the record
    -Common Actions | Approve Work Order
    -Click OK
    
    -Go To Inventory | Inventory
    -In the Site field enter "bedford"
    -In the Storeroom field enter "central"
    -Press Enter
    -Click on any row, such as 900810 to open the record
    -Observe the Current Balance, as well as the Quantity Currently
    Reserved and Quantity Available
    -Determine a quantity that will exceed the total of the current
    balance
    and any reserved quantities
    
    -Go To Work Orders | Work Order Tracking
    -In the Work Order field enter the number of the Work Order
    that was
    created and press Enter
    -Click the record to open it
    -On the Plans tab | Materials tab | click the New Row button
    -In the Item field enter the number of the Inventory record
    that you
    viewed and tab out
    -In the Storeroom field enter "central" and tab out
    -In the Quantity field enter the value that you determined to
    exceed
    current balances and reservations
    -The field populates the current date and time
    -Save the record
    -On the Work Order tab | Material Status Last Updated field |
    click the
    refresh button
    *The Status field does not update to WMATL, it remains as APPR
    
    -Common Actions | Change Status
    -In the New Status field click the drop-down arrow, then click
    Waiting
    On Approval
    -Click OK
    -Common Actions | Approve Work Order | click OK
    *The Status field updates to WMATL
    *It is expected that the Organizational rules will allow the
    WMATL
    status while the Work Order is in APPR status
    
    *If an additional material is added to an Approved Work Order
    that has materials fully available, and if the requested
    quantity of the additional material is not available in the
    Storeroom, then the Work Order status gets updated from APPR to
    WMATL when the refresh button is used in the Material Status
    Last Updated field as expected.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDER STATUS IS NOT GETTING UPDATED TO WMATL CORRECTLY  *
    * WHEN PLANNED MATERIAL WITH INSUFFICIENT QUANTITY IS ADDED    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.1.0 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03586

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-24

  • Closed date

    2018-01-26

  • Last modified date

    2018-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
26 January 2018