IJ03254: IN GRAPHICAL ASSIGNMENT IF CRAFT NAMES HAVE UNDERSCORES IN THEM THEN THE ASSIGNMENTS DISAPPEAR AFTER OPTIMIZATION IS RUN.

APAR status

• Closed as program error.

Error description

• When you have a Craft name with an underscore character in it
  (for example CRAFT_01) and then run Optimization, the
  assignments dissappear when Optimization is finished.
  
  The assignments can be seen on the Work View tab, and they have
  been spread out in a manner that looks Optimized, but they are
  still orange in color signifying that they have not been
  assigned.
  
  We reproduced this in our Maxdemo environment that has all of
  the LA Fixes we had sent to them for other problems.
  
  When I tried it with Planned Labor for a Craft that did not
  have an underscore in it, there was no problem.
  
  Steps to reproduce:
  1. Create a Craft with an underscore in the name, such as
  TEST_CR.
  2. Create a new Labor to associate to it.  Put it on
  Calendar/Shift DAY/DAY.
  3. Create 3 WO, each with Planned Labor of TEST_CR.
  4. In GA create a new Work List
  5. Give it Calendar/Shift DAY/DAY
  6. Make a Work Query to select the new WO
  7. Save
  8. Click on the Assignment View tab to view the 3 assignments
  9. Create a Labor Assignment scenario
  10. Run Optimization - Immediate - Click Submit
  
  Now you see the problem.   The 3 Assignments dissappear.
  Click on the Work View tab and you see them on the day you
  expect to see them but instead of being Orange or Green in
  color thay are grey.
  Click Refresh Work List.   On the Assignment View the
  assignments now reappear in Orange on the Craft row meaning
  they are unassigned (on the Work View tab they change from grey
  to Orange) .
  
  They should have turned Green on the Assignment View tab and
  been assigned to the Labor.
  

Local fix

• (none)  (except don't use an underscore)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * maximo scheduler users                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN GRAPHICAL ASSIGNMENT IF CRAFT NAMES HAVE UNDERSCORES IN   *
  * THEM,Optimization result update failed                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack  Release 7.6.1.0 of Base Services or request   *
  * an interim fix                                               *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  		 | release\fix pack\interim fix for  Release 7.6.1.0 of Base
  Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R765 PSY

     UP