IBM Support

RSV-DST-0014 unable to deliver output (to filesystem)



Some report outputs configured to save to filesystem outside cognos gives intermittent error: RSV-DST-0014 unable to deliver output


This is often caused by the asynchronous connection between the report server and the monitor (ms) or delivery (dls) services timing out due to load / delays on the system.

Resolving The Problem

1. In IBM Cognos Administration -> Configuration -> Dispatchers and Services
2. Click the Properties icon in the top-right to edit the properties of the top-level Configuration object
3. Click the Settings tab, then click the Edit... link for the AdvancedSettings entry
4. Add the following 2 Parameter/Value pairs:
primary.wait.dls 360 360
5. Click OK twice to save the changes
6. Drill down to the service level and check the properties of the Monitor and Delivery services to double-check that they are inheriting the advanced settings from the top level.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Cognos Connection","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018