Troubleshooting
Problem
db2diag.log contains various errors such as 'DIA8506C Unexpected end of file was reached' or 'Unexpected System Error' or RETCODE such as 'ZRC=0x870F0009' 'ZRC=0x875C00CD' or sqlcode: -1042
Symptom
Scenario A: SQL1042 when connecting to database
Attempting to connect to database fails with SQL1042. db2diag.log shows SQLO_EOF from the function sqlexAuditOpenAdjust (db2audit attempting to open audit log file)
2020-01-01-14.05.33.948336-240 E66189574A497 LEVEL: Event
...
FUNCTION: DB2 UDB, base sys utilities, sqeLocalDatabase::FirstConnect, probe:1000
START : DATABASE: sample : ACTIVATED: NO
2020-01-01-14.05.33.962354-240 I66190072A658 LEVEL: Error
...
FUNCTION: DB2 UDB, bsu security, sqlexAuditOpenAdjust, probe:149
RETCODE : ZRC=0x870F0009=-2029060087=SQLO_EOF "the data does not exist"
DIA8506C Unexpected end of file was reached.
DATA #1 : Hexdump, 4 bytes
0x0A000000037F4880 : 870F 0009 ...
2020-01-01-14.05.33.963161-240 I66190731A583 LEVEL: Error
...
FUNCTION: DB2 UDB, bsu security, sqlexAuditWriteBufferToDisk, probe:15506
MESSAGE : ZRC=0x875C00CD=-2024013619=SQLEX_UNEXPECTED_SYSERR
"Unexpected System Error"
DATA #1 : Hex integer, 4 bytes
0x40000011
Scenario B: DB2 attempts to audit
The following messages can be seen in db2diag.log when DB2 attempts to audit.
2013-11-08-00.08.39.394606-300 I2075E629 LEVEL: Error
PID : 27045 TID : 46913005021504 PROC : db2sysc
INSTANCE: db2inst1 NODE : 000 DB : FOO
APPHDL : 0-33 APPID: *LOCAL.db2inst1.131108050839
HOSTNAME: db2host
EDUID : 18 EDUNAME: db2agent (FOO)
FUNCTION: DB2 UDB, bsu security, sqlexAuditOpenAdjust, probe:149
RETCODE : ZRC=0x870F0009=-2029060087=SQLO_EOF "the data does not exist"
DIA8506C Unexpected end of file was reached.
DATA #1 : Hexdump, 4 bytes
0x00002AAAC8FFB380 : 0900 0F87 ....
2013-11-08-00.08.39.473542-300 I2705E554 LEVEL: Error
PID : 27045 TID : 46913005021504 PROC : db2sysc
INSTANCE: db2inst1 NODE : 000 DB : FOO
APPHDL : 0-33 APPID: *LOCAL.db2inst1.131108050839
HOSTNAME: db2host
EDUID : 18 EDUNAME: db2agent (FOO)
FUNCTION: DB2 UDB, bsu security, sqlexAuditWriteBufferToDisk, probe:14164
MESSAGE : ZRC=0x875C00CD=-2024013619=SQLEX_UNEXPECTED_SYSERR
"Unexpected System Error"
DATA #1 : Hex integer, 4 bytes
0x40000011
...
2013-11-08-00.08.39.474498-300 I4308E930 LEVEL: Error
PID : 27045 TID : 46913005021504 PROC : db2sysc
INSTANCE: db2inst1 NODE : 000 DB : FOO
APPHDL : 0-33 APPID: *LOCAL.db2inst1.131108050839
HOSTNAME: db2host
EDUID : 18 EDUNAME: db2agent (FOO)
FUNCTION: DB2 UDB, bsu security, sqlexAuditData::logEvent, probe:1089
MESSAGE : ZRC=0x875C00CD=-2024013619=SQLEX_UNEXPECTED_SYSERR
"Unexpected System Error"
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes
sqlcaid : SQLCA sqlcabc: 136 sqlcode: -1042 sqlerrml: 3
sqlerrmc: 205
sqlerrp : SQLEXADT
sqlerrd : (1) 0x875C00CD (2) 0x000000CD (3) 0x00000000
(4) 0x00000000 (5) 0x00000000 (6) 0x00000000
sqlwarn : (1) (2) (3) (4) (5) (6)
(7) (8) (9) (10) (11)
sqlstate:
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Document Information
Modified date:
01 May 2025
UID
swg21655610