IBM Support

Infosphere Guardium - Locked out of Accounts/Password Reset

Troubleshooting


Problem

The sections below contain steps to carry out if you need a password to be reset or are locked out of certain accounts in Infosphere Guardium.

Symptom

You are unable to log in to certain accounts on either the CLI or GUI of the Guardium appliance.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0;8.2;8.1;8.0.1;8.0;7.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21655213