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The Citrix XenDesktop agent displays a large number of offline subnodes

Troubleshooting


Problem

The Citrix XenDesktop agent displays a large number of offline subnodes.

Symptom

In the “XenDesktop Sessions subnode” directory in the Tivoli Enterprise Portal of Citrix XenDesktop agent, there are offline subnodes. These offline subnodes are displayed as unavailable items.

[{"Product":{"code":"SS9U76","label":"Tivoli Monitoring for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Citrix XenDesktop agent","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"},{"code":"PF002","label":"AIX"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 July 2018

UID

swg21654035