Troubleshooting
Problem
Attempts to log in to IBM Rational DOORS configured with IBM Rational Directory Server (RDS) to use corporate LDAP using Microsoft Active Directory (AD) results in the error message "RDS is not available".
Symptom
You cannot log onto Rational DOORS.
Only Administrator can log in without errors.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Directory Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.3;9.4;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21653477