IBM Support

IC93689: UNABLE TO LAUNCH GSW 5.3.1 UNLESS GENTRAN USER HAS LOCAL ADMINISTRATOR RIGHTS.

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APAR status

  • Closed as program error.

Error description

  • This issue occurs when IBM Sterling Gentran:Server for
    Microsoft Windows version 5.3.1 is installed in a Microsoft
    Windows 7 or Microsoft Windows Server 2008 environment.
    
    If the Windows user that is trying to start Gentran
    (Edimgr.exe) does not have administrative rights to the local
    machine they will get a User Account Control (UAC) pop-up
    prompting them for an administrator username and password.
    These credentials must be provided before Windows will allow
    the login procedure for Gentran to continue.
    
    If the Windows user that is trying to start Gentran
    (Edimgr.exe) does have administrative rights to the local
    machine they will still get a User Account Control (UAC) pop-up
    requesting verification to continue the Gentran login process.
    
    This elevation to UAC for administrative rights becomes a
    problem for those companies who do not let their Gentran Client
    users have administrator rights on the machine where the
    Gentran client software is installed. It was believed that all
    Gentran tasks needed to run under administrative level rights
    but this is not always the case. There are some tasks that can
    be done in Gentran that do not need to have administrative
    rights, like monitoring inbound and outbound data and searching
    archives.  To be able to allow those Gentran client users to
    login and work in Gentran (on a Windows 7 or Windows Server
    2008 system) it is necessary to remove the "Run as
    Administrator" setting that is coded into the Gentran:Server
    version 5.3.1 binaries (most of the executable files located in
    the Bin directory).
    

Local fix

  • RTC - 376817
    CF/CF
    
    Circumvention:
    Always login to Gentran with a user that has local
    administrative rights or create an separate Windows account for
    Gentran users to use when the UAC window requests an
    administrator username and password.
    

Problem summary

  • Customer's client users are not allowed to be Administrators or
    have an admin account to run Gentran under.
    If the Windows user is not an administrator for that machine,
    UAC pops-up a notification box and prompts for an Administrator
    ID and
    password when launching GSW apps. So customer is requesting that
    the "Run as Administrator" requirement be removed from some of
    the
    GSW modules.  Customer thinks they should not need "Run As
    Administrator" authority to run GSW on a client system despite
    the fact
    that Microsoft has changed user configurations and added User
    Account Control settings to newer operating systems.
    

Problem conclusion

  • Added new project build modes that use the "AsInvoked" UAC
    setting to the following modules so that non-admin binaries
    could be created without the "Run as Administrator" requirement:
     Edigmr.exe, ArchiveManager.exe, Commpost.exe,
    ProcCtrl.exe, tx32.exe.  These non-Admin binaries can be found
    in the Support\NonAdmin folder of the patch install image.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC93689

  • Reported component name

    STR GENTRAN MS

  • Reported component ID

    5725D0903

  • Reported release

    531

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-26

  • Closed date

    2013-07-30

  • Last modified date

    2013-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR GENTRAN MS

  • Fixed component ID

    5725D0903

Applicable component levels

  • R531 PSY

       UP

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Document Information

Modified date:
30 July 2013