Troubleshooting
Problem
On Windows 2008, the IBM Rational Change server on Tomcat fails to start when installed under 'Program Files (x86)' OR 'Program Files
Cause
This is a Windows 2008 security issue.
Environment
Windows 2008 and Tomcat 6.0
Resolving The Problem
After installing Rational Change, perform the following steps:
- Give full control to the Windows user who installed Rational Change:
- In Windows Explorer, right-click the Rational Change installation folder, for example, C:\Program Files\IBM\Rational Change, and click Properties. Select the Security tab.
- Select the user who installed Rational Change. If the user is not displayed, click Edit and add the user.
- Select the Allow checkboxes to assign all permissions to the user. Click OK.
[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
Change
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Document Information
Modified date:
16 June 2018
UID
swg21652792