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RETRIEVE_EXCEEDED_BLOB_BUFFER error occurs when trying to view a document from Content Engine.

Troubleshooting


Problem

RETRIEVE_EXCEEDED_BLOB_BUFFER error occurs in the p8_server_error.log when trying to view a document from Content Engine.

Symptom

RETRIEVE_EXCEEDED_BLOB_BUFFER error occurs in the p8_server_error.log when trying to view a document from Content Engine. See below for the full error:


ERROR method name: getUnsignedShort principal name: username Global Transaction: true User Transaction: false Exception Info: Exceeded maximum length of blob buffer component_types.
com.filenet.api.exception.EngineRuntimeException: FNRCR0031E: RETRIEVE_EXCEEDED_BLOB_BUFFER: Exceeded maximum length of blob buffer component_types. failedBatchItem=0 errorStack={
at com.filenet.engine.retrieve.BufferDecoder.getUnsignedShort(BufferDecoder.java:83)
at com.filenet.engine.retrieve.BufferDecoder.loadStringParams(BufferDecoder.java:150)
at com.filenet.engine.retrieve.BufferDecoder.getString(BufferDecoder.java:132)
at com.filenet.engine.retrieve.WithContentClassRetriever.loadScalarProperty(WithContentClassRetriever.java:604)
at com.filenet.engine.retrieve.RetrieverClassBase.loadObjectFromRow(RetrieverClassBase.java:492)
at com.filenet.engine.retrieve.IndependentClassRetriever.loadObjectFromRow(IndependentClassRetriever.java:1315)
at com.filenet.engine.retrieve.SubscribableClassRetriever.loadObjectFromRow(SubscribableClassRetriever.java:40)
at com.filenet.engine.retrieve.WithContentClassRetriever.loadObjectFromRow(WithContentClassRetriever.java:352)
at com.filenet.engine.retrieve.DocumentClassRetriever.loadObjectFromRow(DocumentClassRetriever.java:489)
at com.filenet.engine.retrieve.IndependentClassRetriever.loadObject(IndependentClassRetriever.java:1138)
at com.filenet.engine.retrieve.IndependentClassRetriever.getObjectById(IndependentClassRetriever.java:935)
at com.filenet.engine.retrieve.IndependentClassRetriever.getObject(IndependentClassRetriever.java:752)
at com.filenet.engine.retrieve.WithContentClassRetriever.getObject(WithContentClassRetriever.java:145)
at com.filenet.engine.retrieve.IndependentClassRetriever.getObject(IndependentClassRetriever.java:688)
at com.filenet.engine.persist.IndependentPersister.preloadObject(IndependentPersister.java:1437)
at com.filenet.engine.persist.IndependentPersister.preprocessObject(IndependentPersister.java:3014)
at com.filenet.engine.persist.IndependentPersister.executeChange(IndependentPersister.java:185)
at com.filenet.engine.persist.SubscribablePersister.executeChange(SubscribablePersister.java:172)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1266)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1146)
at com.filenet.engine.ejb.EngineCoreBean._executeChanges(EngineCoreBean.java:618)
at com.filenet.engine.ejb.EngineCoreBean.executeChanges(EngineCoreBean.java:586)
at com.filenet.engine.ejb.EJSLocalStatelessEngineCore_22877cb1.executeChanges(Unknown Source)
at com.filenet.engine.ejb.EngineBean.executeChanges(EngineBean.java:832)
at com.filenet.apiimpl.transport.ejbstubs.EJSLocalStatelessEngine_2e64c374.executeChanges(Unknown Source)
at com.filenet.apiimpl.transport.ejb.EnginePortLocal.executeChanges(EnginePortLocal.java:53)
at com.filenet.apiimpl.wsi.ServiceSessionNst$2.run(ServiceSessionNst.java:1224)
at java.security.AccessController.doPrivileged(AccessController.java:310)
at javax.security.auth.Subject.doAs(Subject.java:573)
at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:194)
at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:151)
at sun.reflect.GeneratedMethodAccessor61.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.filenet.apiimpl.util.J2EEUtilWS.doAs(J2EEUtilWS.java:215)
at com.filenet.apiimpl.wsi.ServiceSessionNst.sMakeInternalEJBCall(ServiceSessionNst.java:1077)
at com.filenet.apiimpl.wsi.ServiceSessionNst.sHandleIncomingRequest(ServiceSessionNst.java:997)
at com.filenet.engine.wsi.ListenerNst.service(ListenerNst.java:163)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:864)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.1.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21652438