APAR status
Closed as program error.
Error description
Business processes that are being marked successful in Sterling Integrator, are having alerts generated from Sterling Control Center saying they have failed. SI introduced two new status recently, those being "BP Queued" and "JMS Queued". At the step level, the numeric status value for those is "11" and "12". When SCC interrogates the BP steps to determine success/failure, it's seeing those unrecognized values and flagging them as errors.
Local fix
STRRTC - 352935 SF / SF Circumvention: None
Problem summary
Description of issue: Getting alerts when a BP ran successfully on the SI node. The BP runs successfully, but is run with full persistence and there are a few steps that have status "JMS Queued" and "BP queued" which apparently equate to WF_STATUS 11 and 12. These statuses are apparently being passed to Control Center as "inError true", which in turn causes a return code 8, thus causing alerts to be issued (a rule is set up to alert if return code is not 0).
Problem conclusion
Description of fix: Added status codes 11 and 12 to a table in Control Center. These entries indicate to treat these conditions as successful.
Temporary fix
Fix published on 10/22/2012.
Comments
APAR Information
APAR number
IC87312
Reported component name
STR CONTROL CEN
Reported component ID
5725D0200
Reported release
530
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-17
Closed date
2012-11-08
Last modified date
2012-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR CONTROL CEN
Fixed component ID
5725D0200
Applicable component levels
R530 PSY
UP
R540 PSY
UP
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Document Information
Modified date:
08 November 2012