You have a BPM document store or Enterprise Content Management (ECM) problem with the IBM Business Automation Workflow (BAW) or Cloud Pak for Business Automation (CP4BA) products. For example, you might be experiencing a problem when dealing with document upload or ECM connectivity issues. You would like to know what information you must collect (MustGather) so that the IBM Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time. This document describes the process for collecting data for problems with the document store in IBM BAW.
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