Troubleshooting
Problem
What information should I collect when I experience issues with Case Manager Java/REST APIs?
Symptom
When using Case Manager Java/REST APIs, an error occurs or the result of the task is not as expected.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.x;5.3.x","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
29 October 2021
UID
swg21640051