Troubleshooting
Problem
Excluded files are getting backed up.
Symptom
Customer uses the following include/exclude lines which fail to exclude files as expected
exclude C:\testdir\yourpath\logarchive\*
exclude C:\testdir\yourpath\LOG\*
There are sub directories and files in the C:\testdir\yourpath\logarchive\ or C:\testdir\yourpath\LOG\ that get backed up, but should be excluded
Cause
The syntax is incorrect for the desired exclusion.
Environment
This example shows windows client, but the same principle should apply to all clients
Diagnosing The Problem
When determining whether files are excluded or not, start the backup/archive GUI restore tab. If the files which should be excluded are not crossed out, then the file has been backed up.
Resolving The Problem
Change the syntax of the include/exclude lines as follows:
exclude C:\testdir\yourpath\logarchive\...\*
exclude C:\testdir\yourpath\LOG\...\*
Now subdirectories and files in the "logarchive" and "LOG" directory should be excluded
Related Information
Historical Number
73614;999;744
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Document Information
Modified date:
17 June 2018
UID
swg21637124