IBM Support

Emailing a URL to Complete a Workflow Assignment

Question & Answer


Question

Is it possible to create a link to send to a user to click on to open a specific record and route the workflow to complete an assignment?

Answer

When I click on the Route button on the Workflow Inbox on the Start Center I see a URL like this in the address field:


http:/ /mxeam11.torolab.ibm.com/maximo/ui/login?event=loadapp&value=CHANGE
&additionalevent=launchwf&uniqueid=1637

but when I use it, it gets an error.

The solution is to change "launchwf" in the URL to "ROUTEWF" as shown here:



http:/ /mxeam11.torolab.ibm.com/maximo/ui/login?event=loadapp&value=CHANGE
&additionalevent=ROUTEWF&uniqueid=1637

When you use this URL it stops at the login screen for you to log in and then the Change application
comes up with the proper Change record and now the Complete Assignment
dialog also comes up. ROUTEWF must be in upper-case letters, it does not
work when lower-case letters were used.

In a Communications Template to be sent by Workflow with an Applies To of WFASSIGNMENT you could use this for the URL in the Message:

http:/ /:HOSTNAME/maximo/ui/maximo.jsp?event=loadapp&value=:APP
&additionalevent=ROUTEWF&uniqueid=:OWNERID

using the substitution variables :HOSTNAME, :APP and :OWNERID so the proper Hostname, application and recordid will be substituted in when the email is sent.

[{"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"Workflow General","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
17 June 2018

UID

swg21636954