Question & Answer
Is it possible to create a link to send to a user to click on to open a specific record and route the workflow to complete an assignment?
When I click on the Route button on the Workflow Inbox on the Start Center I see a URL like this in the address field:
but when I use it, it gets an error.
The solution is to change "launchwf" in the URL to "ROUTEWF" as shown here:
When you use this URL it stops at the login screen for you to log in and then the Change application
comes up with the proper Change record and now the Complete Assignment
dialog also comes up. ROUTEWF must be in upper-case letters, it does not
work when lower-case letters were used.
In a Communications Template to be sent by Workflow with an Applies To of WFASSIGNMENT you could use this for the URL in the Message:
using the substitution variables :HOSTNAME, :APP and :OWNERID so the proper Hostname, application and recordid will be substituted in when the email is sent.
17 June 2018