IC70170: FAILED NAS NDMP BACKUP PROCESS MAY CRASH THE TIVOLI STORAGE MANGER SERVER

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager may crash if a
  NAS NDMP backup process fails.
  Tivoli Storage Manager Versions Affected: 5.5, 6.1, 6.2
  Customer/L2 Diagnostics:
  The following callstack has been associated with this problem:
  pth_signal.pthread_kill
  pth_signal._p_raise
  raise.raise
  abort.abort
  psthread.PsAbortServer
  pkthread.pkAbort
  pkmon.TrapSyncError
  pkmon.pkDestroyCondition
  sssess.ssEndSession@AF25_18
  sssess.ssEndSession
  bfutil.bfEndSession@AF74_64
  bfutil.bfEndSession
  afremote.DoEndSess
  afremote.AfStoreNativeThread
  pkthread.StartThread
  In addition to the callstack, the following message will be seen
  in the activity log just before the crash:
  ANR0985I Process #### for BACKUP NAS (DIFFERENTIAL) running in
  the BACKGROUND
  completed with completion state FAILURE at HH:MM:SS.
  Initial Impact: medium
  Additional Keywords: TSM crash abend core node
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 the BACKUP NODE command.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, 6.1.5 and 6.2.3. Note       *
  *                 that this is subject to change at the        *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R55Z PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R61Z PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R62Z PSY

     UP