IC68572: ANR0568W CONNECTION WITH CLIENT SEVERED FOR MONITORING AND REPORTING SESSIONS.

APAR status

• Closed as program error.

Error description

• It is possible for sessions on the server that are for
  Monitoring and Reporting sessions to report that the session has
  been severed by the client.  There is no network issue that can
  be seen to cause this disconnect.  This will occur when the
  select being issued from the monitoring agent does not return
  any information.  In this case, the agent does not close the
  session correctly.  This causes the session to become severed.
  This can be ignored.
  
  Tivoli Storage Manager Versions Affected: 6.1, 6.2
  
  Customer/L2 Diagnostics: The following series of messages will
  be seen in the Tivoli Storage Manager activity log.
  
  ANR0407I Session 17154 started for administrator XXXXXX (DSMAPI)
  (Tcp/Ip YYY.YYY.YYY.YYY(3830)). (SESSION: 17154)
  ANR2017I Administrator XXXXXX issued command:  select .....
  (SESSION: 17154)
  ANR2034E SELECT: No match found using this criteria. (SESSION:
  17154)
  ANR0568W Session 17154 for admin REPORT (DSMAPI) terminated -
  connection with client severed. (SESSION: 17154)
  
  Initial Impact: Low
  Additional Keywords: M&R, logoff, TSM, session, sessions, log,
  off, agent
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See Error Description                   *
  ****************************************************************
  * RECOMMENDATION: *                                            *
  ****************************************************************
  This problem is projected to be fixed in a future version of
  the Tivoli Storage Manager server.
  Note that this is subject to change at the discretion of
  IBM.
  
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS,
  and Windows.
  

Problem conclusion

• *
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61Z PSY

     UP

• R62A PSY

     UP