IBM Support

IT03413: V7 INSTALLATION DOES NOT VALIDATE LIBNUMA LIBRARY REQUIREMENT ON LINUX PLATFORMS

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You can track all active APARs for this component.

 

APAR status

  • Closed as change to accomodate OEM Vendor's code.

Error description

  • The V7 Tivoli Storage Manager server installer on Linux
    does not validate the prerequisite requirement for the
    libnuma.so.1 library.  The server can be installed successfully
    without this library, however, users will experience errors
    when attempting to start and use the server.
    
    Customer/L2 Diagnostics:
    Without this library, DB2 can fail to start with the following
    error:
    
     $ db2start
     db2start: error while loading shared libraries: libnuma.so.1:
     cannot open shared object file: No such file or directory
    
    The Tivoli Storage Manager server can fail to start with the
    following error:
    
     ANR0236E Fail to start the database manager due to an I/0
     error. Check for filesystem full conditions, file
     permissions, and operating system errors.
    
    Initial Impact:
    High
    
    Tivoli Storage Manager Versions Affected:
    All V7 Tivoli Storage Manager server users on Linux.
    
    Additional Keywords:
    TSM ANR0236E MSGANR0236E LIBNUMA NUMACTL LIBNUMA1 LINUX
    SLES RHEL REDHAT SUSE LDD
    

Local fix

  • Install the missing libnuma.so.1 library.  This library is
    provided by the numactl RPM on RHEL and the libnuma1 RPM on
    SLES.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.1. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Linux
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT03413

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED OEM

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-25

  • Closed date

    2014-08-18

  • Last modified date

    2014-08-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R71L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
18 August 2014