IBM Support

IT01116: SFTP GET failed with a "Permission denied" error during the SFTP Client GET Service.

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Direct link to fix

patch_SI_5020500

 

APAR status

  • Closed as program error.

Error description

  • After an upgrade from V5.2.4 to Fix Paxk 2, Interim Fix 1, all
attempts to submit an SFTP GET from one trading partner failed
with a "Permission denied" error during the SFTP Client GET
Service.  SFTP connections made from a command line on the
machine that Sterling B2B Integrator is loaded on were
successful. The SFTP GET had no issues with any other trading
partners. The same business process had worked successfully
prior to upgrade. The necessary permissions to perform the GET
do exist for the account that is being used.

Local fix

  • STRRTC - 420817
NM / NM
Circumvention: None

Problem summary

  • USERS AFFECTED :
ALL

PROBLEM DESCRIPTION :
SFTP GET FAILS TO DOWNLOAD MESSAGE FROM ANOTHER STERLING B2B
INTERGRATOR SFTP SERVER.

PLATFORMS AFFERCTED :
ALL

Problem conclusion

  • RESOLUTOIN SUMMARY :
THE CODE HAS BEEN MODIFIED SO THAT THE SFTP GET WILL BE
SUCCESSFUL WHEN ATTEMPTTING TO DOWNLOAD A MESSAGE FROM ANOTHER
STERLING B2B INTERGRATOR SFTP SERVER AND THE EXTRACTABILITY
COUNT IS SET TO 1 ON THE MESSAGE AT THE SERVER SIDE.

DELIVERED IN:
5020402_4,5020500

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT01116
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-04-17
    • 

  • Closed date
    2014-11-07
    • 

  • Last modified date
    2015-10-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R525  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 October 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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