IT00849: DOCUMENT CACHE IS EMPTY AND REMAINS EMPTY

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1

APAR status

• Closed as program error.

Error description

• After successfully caching entries in the document cache, over
  time, the document cache automatically clears all entries from
  the cache and does not allow new entries to be added.
  

Local fix

Problem summary

• Affected are all services using document caching. In rare
  occasions and/or under heavy load, the document cache might stop
  caching and all subsequent requests are passed to the backend.
  

Problem conclusion

• The fix is available in 6.0.0.6, 6.0.1.2 and 7.0.0.0.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP