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Unable To View Mobile Log File On Android Device

Troubleshooting


Problem

Trying to view the mobilewo_log.txt file on an Android device, the following error is received: Failed to open the file (Error: the file is too large)

Cause

There are device limitations on viewing large text files with various third party text editors.

Resolving The Problem

Copy the mobile log file(s) from /maximomobile/logs on the device to your desktop PC for viewing. Or use an alternative Mobile app to view the txt file (ie. Firefox).

[{"Product":{"code":"SSMAZG","label":"Maximo Mobile Suite"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF003","label":"Android"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21634118