Troubleshooting
Problem
The IBM Process Designer installation fails when you use the installProcessDesigner_admin.bat batch file on the Microsoft Windows 7 operating system.
Symptom
During the verification step, the Installation Manager displays an error that indicates that the operating system is not at a supported level.
[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21633448