MustGather: Build issues when using Engineering Workflow Management

General information

Verbose Logs

JBE Data

More resources

Common

• Verify the JDK used by the build engine (it is recommended to use JDK provided with the EWM client if possible) might be specified by using one of the following methods:
  1. A vm argument in the jbe.ini:
     Example: -vm "\Program Files\IBM\TeamConcert\jdk\bin\java";
  2. On the command line used to start JBE:
     Example:  jbe -vm "\Program Files\IBM\TeamConcert\jdk\bin\java" .....
  3. Default JDK - open a command prompt in <jbe run dir> and check the result of: 'java -version'
      
• If all the build fails on the same machine, check the disk space.
• If the build failed randomly, check to see whether there is a time pattern (maybe the database is doing a backup).
• Provide the build script.
• Provide the Eclipse workspace log (Eclipse workspace/metadata named .log).

Provide verbose logs:

1. Use JBE -verbose option on the JBE engine
   
   jbe -repository https://localhost:9443/ccm -engineId xxx -userId xxx -pass xxx –verbose
    
2. In the log4j2.xml (..server/<app>/conf) add the following lines:

   <Logger name="sqlTxLogger" level="DEBUG"/>
   <Logger name="com.ibm.team.repository.service.internal.RdbRepositoryDataMediator" level="DEBUG"/>
   <Logger name="com.ibm.team.core.repository" level="DEBUG"/>
   <Logger name="ws.exception.logged" level="DEBUG"/>

3. Save the log4j2.xml file.
4. Reproduce the issue and provide the ccm.log file as well as Eclipse workspace log. For the build request that is failing, get the build logs from the "Build overview", "logs" tab in the IBM Engineering Workflow Management Eclipse client.
    

Collect JBE data

• Collect all log files under the JBE/Eclipse directory (under workspace and configuration)
   


• Obtain build information: Go to Builds tab from the UI and collect the logs, stack trace, and errors for the build definition that is failing
   


• Verify Build Queues and Build Engines statuses (capture UI screenshot)

• Jazz.net Wiki Build Component Home