IBM Support

Linking a requirement to a IBM Rational Design Manager resource leads to the error "CRCRD7211Q: Could not create backlink for object XX"

Troubleshooting


Problem

Attempts to create OSLC links between IBM Rational DOORS and IBM Rational Software Architect Design Manager (RSA DM) results in the error "CRCRD7211Q: Could not create backlink for object XX"

Symptom

The following message will be displayed, when you try to create the OSCL links:

CRCRD7211Q: Could not create backlink for object XX, as in the following screenshot:

Cause

The details buttons will provide you with the following explanation:

Creation of backlink requires you to have modify access on target artifacts.

Please ensure that you have sufficient access.

Environment

IBM Rational Software Architect Design Manager 4.0.1
IBM Rational DOORS and DOORS Web Access (DWA) 9.5

Resolving The Problem

In order to be able to create a link between DOORS and RSA DM, the user you are using to authenticate to RSA DM needs to have:

  • A valid Rational Software Architect - Designer license (Contributor or Reviewer is not enough). To verify which license your user has, go to your user's profile at the top right corner, select View My Profile and licences and verify that Rational Software Architect - Designer is checked, as shown in the screenshots:



  • Full Design Management Resource Links permissions in the Team configuration > Design Management > Resource Links for the role assigned to your user:

[{"Product":{"code":"SSRMY8","label":"Rational Software Architect Design Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.1","Edition":"","Line of Business":{"code":"LOB15","label":"Integration"}}]

Document Information

Modified date:
16 June 2018

UID

swg21632325