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ANS4191E and ANS9365E VMware vStorage API errors for virtual machine restores

Troubleshooting


Problem

ANS4191E and ANS9365E - The restore virtual machine operation failed using 'san' transport mode. In some cases switching from SAN to network-based (NBD) virtual machine restores will be successful. Modify the transport option VMVSTORTRANSPORT to exclude SAN and include NBD or NBDSSL. VMVSTORTRANSPORT "NBD"

Symptom

The following errors are logged in the error log (dsmerror.log) when the failure occurs


03/13/2013 11:44:38 ANS9365E VMware vStorage API error for virtual machine 'VM1'. TSM function name : VixDiskLib_Write
TSM file : vmvddksdk.cpp (2805)
API return code : 13
API error message : You do not have access rights to this file

03/13/2013 11:44:38 ANS0361I DIAG: ..\..\common\vm\vmcommonrestvddk.cpp(1077): ANS1111I vmRestoreExtent(): VixDiskLib_Write FAILURE startSector=512 sectorSize=512 byteOffset=262144, rc=-1

03/13/2013 11:44:39 ANS4191E Restore VM operation failed using 'san' transport mode. In some cases switching from SAN to network-based VM restores can be successful.

03/13/2013 11:44:47 ANS5283E The operation was unsuccessful.
03/13/2013 11:44:48 ANS4177E Full VM restore of VMware Virtual Machine 'VM1' failed with RC=-1 target node name='NODE1', data mover

[{"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"Edition Independent","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21632199

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