Troubleshooting
Problem
User launches the Controller client. Inside Controller, user clicks "Help - Contents". User receives error.
Symptom
Navigation to the webpage was canceled
What you can try:
Refresh the page.
Then:
This program cannot display the webpage
Most likely causes:
* You are not connected to the Internet
* The website is encountering problems.
* There might be a typing error in the address.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21631978