IBM Support

IO23695: TIFF document thumbnails are rendered with missing content as the bottom part of thumbnail is rendered black

Direct links to fixes

CM V8.5 FP4 for Linux zSeries
CM V8.5 FP4 for Windows
CM V8.5 FP4 for Solaris 64-bit, SPARC
CM V8.5 FP4 for Linux
CM V8.5 FP4 for AIX
IBM Content Manager Enterprise Edition V8.5 Fix Pack 4

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The bottom part of a thumbnail from a TIFF image is black when
the document is viewed using the document engine
CMBSnowboundEngine.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* 999                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Content is missing from the thumbnails of a TIFF document by *
* applications that use the the Java Viewer                    *
* Toolkit.  The bottom of the thumbnail is rendered in black.  *
****************************************************************
* RECOMMENDATION:                                              *
* 999                                                          *
****************************************************************

    



Problem conclusion


    

  • The Java Viewer Toolkit document engine CMBSnowboundEngine is
fixed to correctly render the full TIFF pages in the thumbnails.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IO23695
    • 

  • Reported component name
    JAVA VIEWER
    • 

  • Reported component ID
    5724B43J1
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-08-18
    • 

  • Closed date
    2015-12-01
    • 

  • Last modified date
    2015-12-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • 999

    



Fix information


    

  • Fixed component name
    JAVA VIEWER
    • 

  • Fixed component ID
    5724B43J1
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            27 March 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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