Troubleshooting
Problem
User launches Controller and clicks on to 'Maintain - Rights - User'. User receives an error. After clicking OK, the user sees the user screen, but cannot view/change any other user's CAM usernames (for example "NAMESPACE\Username"). In other words, the field "Cam User" is blank (white) and the user cannot modify the settings for any user.
Symptom
Information
The user currently logged in is not authorized to use this method.
OK
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21620794